![]() Rowan University and the School of Osteopathic Medicine promote a diverse community that begins with students, faculty, staff. Candidates must be legally authorized to work in the US, and the university will not sponsor an applicant for a work visa for this position.Only completed, online applications submitted on or before the deadline will be considered.Typing/word processing skills and excellent customer service skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Īt least one (1) year of clerical experience, preferably involving receptionist and scheduling duties in a medical office or clinical setting, required. The requirements listed below are representative of the knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Works and reviews EPIC work queues and resolves errors before appointments. Ensures that charts, lab slips, x-ray reports, etc are filed and/or retrieved in a timely manner.ĭevelops and maintains good customer relations skills consistent with the department’s guidelines. Maintains an accurate filing system to meet the needs of the department, following established guidelines. Provides information in accordance with patient confidentiality standards. Registers patients completely and accurately, ensuring that pertinent data is obtained from patient and entered into computer system or updated as needed.Īnswers phone calls, takes accurate messages, and refers caller or message to appropriate party.Īs directed, communicates with various hospitals and physician offices regarding patient related information and documents. Provides accurate information such as directions, pre-visit instructions, insurance form requirements, etc. ![]() Schedules/cancels/confirms patients’ appointments according to the criteria of the department. Greets patients and visitors in a prompt and courteous manner and facilitates adherence to schedule of appointments. Provides general office clerical support.ĮSSENTIAL DUTIES AND RESPONSIBILITIES include the following. Under regular supervision, carries out receptionist and telephone answering functions, clinical appointment scheduling and clinical record filing. Receptionist/Patient Schedulerĭepartment: Rowan-Virtua Regional Integrated Special Need Center (RISN)
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